For visitors
Find all the information you need on Centerpoint Medical Center's visitor information page, which offers guidelines and protocols for a positive experience in Independence, Missouri.
Visiting our hospital
Learn more about our visitor services and policies, including cafeteria and gift shop hours, patient surgery text updates and other available resources at HCA Midwest Centerpoint Medical Center.
Visiting our hospital
Learn more about our visitor services and policies, including cafeteria and gift shop hours, patient surgery text updates and other available resources at HCA Midwest Centerpoint Medical Center.
Our hospital's current visitor information
Our top priority is your health and safety. In an effort to ensure that health and safety for you, as well as our patients and our staff, we have put in place the following visitor restrictions. These policies may change at any time at the discretion of hospital administration based on the safety needs of our staff and community. Our visitor policies include the following:
- Visiting hours run daily from 5:30am to 8:00pm.
- All visitors over the age of two years old must wear a mask to enter the facility. Masks must be worn in all common spaces, as well as in patient rooms when a caregiver is present.
- No visitors under the age of 12 are allowed to visit ICU/Critical Care patients.
- Visiting a patient with airborne precautions, including COVID-19, may require additional personal protection equipment (PPE) to be worn. Please consult with a nurse or staff member to learn specific protocols for the patient you are visiting.
We are dedicated to keeping our communities informed regarding emergency situations that may impact patient care.
Circumstances may allow for specific exceptions to any visitation restrictions described on this webpage. Those circumstances include religious visitation as well as a designated support person for a patient with a disability to provide assistance with communication or other necessary components of the patient's treatment. All persons entering under an exception remain subject to appropriate infection control protocols.
Visitor information
Gift shop
The Centerpoint Medical Center Gift Shop offers a variety of everyday gift items, jewelry and baby items, along with a wide selection of flowers and reading materials. It's located on the first floor of the hospital, just off the main lobby. The Gift Shop staff would be happy to assist you in ordering flowers or other necessities for your loved ones who are receiving care in our hospital. Please call (816) 698-8188 for assistance.
Patient mail
Cards, letters and flowers will arrive faster if they are addressed as follows:
Patient's Name
Room Number
Centerpoint Medical Center
19600 E. 39 St.
Independence, MO 64057
Hospital amenities
Cafeteria
Visitors are welcome to dine at The Point Dining Center, located on the ground floor of the hospital.
Daily Service Hours (7 days a week):
| Meal | Time |
|---|---|
| Breakfast | 7:00am to 9:30am |
| Snacks | 9:30am to 10:30am |
| Lunch | 11:00am to 2:00pm |
| Snacks | 2:00pm to 4:00pm |
| Dinner | 4:30pm to 7:30pm |
Food and snacks are also available in the vending area located outside the cafeteria.
Other
- "Just For You" room service
- Private rooms
- Sleeper chairs in patient rooms
- Comfortable waiting areas
- Wireless Internet access
- Pastoral Care
- A time of illness can be very trying for family members and friends. For your spiritual comfort, the chapel is open to every denomination 24 hours a day. If you would like a chaplain to visit with you, please tell the nurse or call the operator.